Q: when I play Words with Friends on my iPad and a "commercial" comes on the screen goes blank and I have to turn the ipad off and on ... when I play Words with Friends on my iPad and a "commercial" comes on the screen goes blank and I have to turn the ipad off and on to restore the word with friends game more
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Helpful answers
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Dec 6, 2013 7:28 AM in response to Suebkby pedro d,Hello there, Suebk.
The following Knowledge Base article provides a lot of great information about mutli-tasking and steps for troubleshooting issues with Apps as well:
iOS: Understanding multitasking
http://support.apple.com/kb/HT4211
Particularly:
Additional Information
If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
Learn more about troubleshooting apps.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
