HT201311: About AirPrint

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Diggie99

Level 1 (0 points)

Q: No airprint printer on ipad. Apple support info no help as printer maker says its an Apple issue. The printer works fine on laptop. Tries resetting ipad, tried turning off etc no joy

No Airprint printer. Apple support page no help - tried all that. Printer maker says its an Apple issue. Printer works fine with my laptop.

Tried resetting ipad, turning printer and ipad off - no joy.

iPad, iOS 7.0.4

Posted on Dec 4, 2013 7:07 PM

I have this question too

Q: No airprint printer on ipad. Apple support info no help as printer maker says its an Apple issue. The printer works fine on laptop ... more

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by Diavonex,

Diavonex Dec 4, 2013 7:08 PM in response to Diggie99
Level 9 (66,713 points)

Dec 4, 2013 7:08 PM in response to Diggie99

Is your printer Airprint enabled?

http://support.apple.com/kb/ht4356
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by Diggie99,

Diggie99 Dec 4, 2013 9:01 PM in response to Diavonex
Level 1 (0 points)

Dec 4, 2013 9:01 PM in response to Diavonex

Firstly, I appreciate your quick reply.
Yes, it must be air print enabled as it was working no problem from my iPad a few weeks ago.
Also checked my wife's iPad and that has the same issue and that also was working a few weeks ago
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by Diavonex,

Diavonex Dec 4, 2013 9:02 PM in response to Diggie99
Level 9 (66,713 points)

Dec 4, 2013 9:02 PM in response to Diggie99

1. Turn the router, iPad and printer off

2. Turn on the router and then wait 30 seconds

3. Turn on printer and then wait 30 seconds

4. Turn on your iPad and test print.
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