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FATAL error

I keep getting FATAL:: unable to process your request please try again everytime we try to download a new app on all of our devices, I even changed our password. any ideas what I can do to fix

iOS 7.0.4

Posted on Dec 4, 2013 7:32 PM

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50 replies

Dec 5, 2013 4:28 AM in response to BerlinFlorian

Dont change your passwords. It has nothing to do with that. It is a server problem or the like. I had this problem lastnight on my new iPad Air trying to buy something in the app store. I waited a while and tryed again and then it worked. This morning I restored my iPad to factory default and set it up with my Apple ID and everything went well untill I tried to download all the free apps like iWorks. I got the FATAL::Unable message again. It is now 7:30 AM in NY and still having the problem. Obviusly my Apple ID is working as I loged in here on the forum with it. Hope they resplve this soon.

Dec 5, 2013 6:28 AM in response to jjboss

Yes.. I'm having the same issue... I, unfortunately, changed my password a few times before I found all of you complaining of the same problem. Those of you who spoke to tech support, did they say when it would be fixed? or a ball park time frame? I need to download a program for a job I'm working on - kind of critical that the App Store works!

FATAL error

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