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cannot download purchase software from the app store. When I click download nothing happens.

cannot download purchase software from the app store. When I click download nothing happens.

Posted on Dec 4, 2013 9:08 PM

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1 reply

Dec 5, 2013 1:51 AM in response to lkugs

Apps such as Little Snitch, Growl, and MacKeeper can prevent apps from downloading

Disable anti virus software if installed


Make sure the firewall is turned off in System Preferences > Security & Privacy > Firewall


Make sure Gatekeeper is enabled


Open System Preferences > Security & Privacy then select the General tab.


Make sure either Mac App Store or Mac App Store and identified developers is selected.


If that area is grayed out, click the padlock icon to proceed.


OS X: About Gatekeeper

cannot download purchase software from the app store. When I click download nothing happens.

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