benrymnd
Level 1
(0 points)
Q: ipod in recovery mode but will not update
I plugged in my ipod only to be informed there was an update for it so I clicked on update,it seems to have updated almost all when it stopped with uknown error occured could not update.Now it will not openswitch on at all and if I connect it to the imac all I get is the itunes symbol and the usb wire symbol plus the message on itunes saying ipod is in recovery mode restore ipod so I click on restore and update and get the following message the ipod could not be restored at this time because ipod software updater could not be contacted or is unavailable at this time.this has been going on for over a day now with the same message.
Any help would be most grateful.ps I have the latest itunes installed and do not have any antivirus software installed.
lllaass
Level 10
(190,707 points)
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
