HT201380: About Apple Remote Desktop 3.7.1

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Smyth Wolfe
Level 1 (20 points)

Q: Why is The Apple App Store offering me an update for an app I don't have?

Why is the App Store offering me updates for an App I don't have? Specifically, Apple Remote Desktop 3.7.1 ?

Posted on Dec 5, 2013 4:00 AM

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Smyth Wolfe

Q: Why is The Apple App Store offering me an update for an app I don't have?

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  • by Shawn Grinter 2,

    Shawn Grinter 2 Shawn Grinter 2 Dec 5, 2013 5:54 AM in response to Smyth Wolfe
    Level 3 (964 points)
    Dec 5, 2013 5:54 AM in response to Smyth Wolfe

    Welcome,

     

    If this is for the Remore Desktop Client Update then you do have it - it's built in to OSX and is used when you want to use VNC clients.

     

    If it's for Apple Remote Desktop then is't for the Admin App that drives the above client and is a paid for product. If you didn't buy this then it shouldn't appear. If it has lucky you!

     

    Regards,

    Shawn

  • by smontoya,

    smontoya smontoya Dec 10, 2013 6:55 PM in response to Shawn Grinter 2
    Level 1 (0 points)
    Dec 10, 2013 6:55 PM in response to Shawn Grinter 2

    I had the same doubt.

    I didnt know it was built in OSX and i was quite sure i never installed or bought any such software...

    In my case, its the Remore Desktop Client Update.

    Thanks!

    S.