When I use the keypad to ring a company and I get a recorded answer sayig press 1 for x or 2 for something else etc I press the keypad icon showing on screen but it does not get shown on screen so I cannot use my iphone for those types of call. Help

When I use the keypad to phone a Company I often get a recorded response asking me to press a number on the keypad to reach the correct department. Unfortunately when I press the keypad icon on the call screen it does not connect so I am unable to finish my call. how do I fix it to work please?

iPhone 4S, iOS 7.0.4

Posted on Dec 5, 2013 6:13 AM

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When I use the keypad to ring a company and I get a recorded answer sayig press 1 for x or 2 for something else etc I press the keypad icon showing on screen but it does not get shown on screen so I cannot use my iphone for those types of call. Help

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