It Show's a white cable and arrow pointing to iTunes icon in the middle of the screen and wont connect when i plug it in with the computer
i've been trying to reboot it with DFU mode but it says "The iPhone software update server could not be contacted" on iTunes
please help !!
iPhone 4S, Other OS
Hello Alaa AbdelWareth,
Thank you for the question. It sounds like your iPhone has a connect to iTunes screen, but iTunes does not recognize your iPhone when connected. I recommend the following step:
If you see the Connect to iTunes screen but the device does not appear in iTunes, follow these troubleshooting steps if you're using a Mac, or these steps for Windows computers.
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Additionally, I recommend the following article when getting the message "iTunes could not contact the iPhone software update server:"
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814
Thank you for using Apple Support Communities.
Best,
Sheila M.
i followed these steps before and tried everything but apparently my baseband is fried 🙂
thx for the help, i dunno if it can still be fixed or im gunna have to throw it away
Hi Alaa AbdelWareth,
Thank you for the additional information. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action
All the best,
Sheila M.
My iPhone 4S wont start after the iOS7 update
