visual voicemail not working on my iphone 5s

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Level 1

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visual voicemail not working on my iphone 5s

When I touch the voicemail icon, it dials my voicemail number, instead of showing me a list of voice messages and on-screen message controls.

iPhone 5s, iOS 7.0.4

Posted on Dec 5, 2013 4:05 PM

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Answer 1

razmee209

Level 10

191,304 points

Dec 5, 2013 4:06 PM in response to LiseG

YOu will need to activate visual voicemail thru your phone carrier, if they offer visual voicemail.

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Answer 2

Cleve859

Level 1

0 points

Apr 17, 2014 4:56 PM in response to LiseG

I had this just today when I finished my upgrade, despite having already subscribed to VV. It started working for me when I went to settings - phone - change voicemail password.

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