10 Replies Latest reply: Dec 24, 2013 3:05 PM by techcafe
techcafe Level 1 (20 points)

i don't have a Canon scanner/printer. never did. so why is this useless process (CIJScannerRegister) running on my machine, and a noisy nuisance on my network? is Apple ever going to fix this? or even acknowledge it.

 

Process:         CIJScannerRegister [422]

Path:            /Library/Image Capture/Support/LegacyDeviceDiscoveryHelpers/CIJScannerRegister.app/Contents/Ma cOS/CIJScannerRegister

Load Address:    0x100000000

Identifier:      jp.co.canon.cijscannerregister

Version:         1.0.0 (1.0.0)

Build Info:      Canon_ICAMPSeries07xx_PrinterSupport-240100~4

Code Type:       X86-64 (Native)

Parent Process:  launchd [154]

 

Date/Time:       2013-12-05 22:38:24.646 -0400

OS Version:      Mac OS X 10.8.5 (12F45)

Report Version:  7


iMac, OS X Mountain Lion
  • Eric Root Level 9 (50,417 points)
  • techcafe Level 1 (20 points)

    thanks, yeah i've seen that 'solution', and apparently CIJScannerRegister.app comes back, after being deleted. there should be an easier method to disable rogue processes, instead of having to hunt through OS directories, searching for system files to delete.

     

    a permanent fix from Apple isn't too much to ask, they've known about it long enough.

  • Eric Root Level 9 (50,417 points)

    You are welcome.

     

    Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.


    Feedback


    Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.


    Feedback via Apple Developer

  • techcafe Level 1 (20 points)

    i'm not sure how your answer 'solved my question', it did not. did you flag it as solved, Eric? i certainly didn't.

     

    no matter, i've downgraded to Snow Leopard, it's more reliable.

  • Eric Root Level 9 (50,417 points)

    No, only the original poster - you in this case - can award points or else the Apple support software is wonky again, as it tends to be from time-to-time.

  • techcafe Level 1 (20 points)

     

    Apple support software is wonky again, as it tends to be from time-to-time.

  • ~Bee Level 7 (31,425 points)

    tech --

     

    It's pretty obvious that you are beyond annoyed by this problem.  We are all other Mac users trying to help each other share solutions.  So your attitude towards Eric in uncalled for.

     

    First of all something put that driver on there.  It was either you, or another app that includes the driver.  It was not Apple that put it on there.

     

    Secondly, no one but the Original Poster can mark a post as solved or helpful.  It seems that it is all too easy for new original posters to work the rating system correctly.  At any rate, it certainly wasn't Eric's fault.

     

    In the thread that Eric linked for you, there are several new responses to the situation.  Did you try the last one using Terminal?  Also, if that driver is listed in the Login or Startup perferences, you need to delete that plist first.  Other wise it will come back, because it's scheduled to startup.

     

    You're welcome.

  • ~Bee Level 7 (31,425 points)

    Do you use iBoost.com, of any of these Co. apps?

    http://www.iboostup.com/app/jp.co.canon.cijscannerregister

     

    The identifying code tells you it didn't come from canon:

    Identifier:     jp.co.canon.cijscannerregister

  • techcafe Level 1 (20 points)

    ~Bee wrote:

     

    tech --

     

    It's pretty obvious that you are beyond annoyed by this problem… your attitude towards Eric in uncalled for… yadayadayada

     

     

    huh?? i stopped reading after that.

  • techcafe Level 1 (20 points)

    ~Bee wrote:

     

    Do you use iBoost.com, of any of these Co. apps?

    http://www.iboostup.com/app/jp.co.canon.cijscannerregister

     

    The identifying code tells you it didn't come from canon:

    Identifier:     jp.co.canon.cijscannerregister

    no