I have a windows xp and I have some Ipod 4s that i want to reset them and sell them. Whenever I connect either of the 3 of them, they all go on a dim screen that says 'do not dissconnect' and I can't do anything on them. If i go to my computer and eject them then I can go through the ipod but it still won't show up in ITunes. It will charge fine, that is no problem, I just can't get it to show up on itunes... Help please!
iPod nano, Windows XP Pro
Hi Pestilence44,
Sometimes iTunes doesn't recognize iPods or other devices, not sure why, but it is frustrating. The easiest thing is to uninstall and reinstall iTunes. Just follow the steps in the following article and you should be good as new.
http://support.apple.com/kb/ht1925
Hope this helps.
Hello, friend. You may try these steps.
1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4. Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job
7. Check for third-party software conflicts.
Ipod nano shows in my computer but not ITunes
