HT201442: If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes

Learn about If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes
Reetie519

Q: iTouch stuck in recovery mode. Will not restore!

My daughter got an iTouch for her birthday in October. She attempted to update it yesterday and it went into recovery mode. Now it is stuck with the iTunes logo and usb on the screen.  I tried updating iTunes and restoring and got error message 3194. I unplugged and closed iTunes and started over and now iTunes shows a serial # of n/a as though it isn't even reading the device. What is going on with this? As I said it is less than 2 months old. I have had a 4G for over 3 years and have never had one problem with it. Please help!

iPod touch

Posted on Dec 5, 2013 10:35 PM

Close

Q: iTouch stuck in recovery mode. Will not restore!

  • All replies
  • Helpful answers