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USB ports/devices not working under Windows-7 after Bootcamp installation on MacBookPro Retina Late 2013. SOLUTION: Use USB 2.0 stick for Bootcamp driver downloads

1) INSTALLATION


I used Bootcamp (v. 5.1.1, OS X Mavericks) in combination with an original Microsoft installation DVD disc in an external optical CD/DVD drive. Note, the installation is NOT done from a Windows-7 ISO image.


In the Bootcamp setup menu, only the lower two of the three options are selected, namely a) download Windows-7 drivers to a USB stick, and b) partition the harddrive and then to install Windows. The top option using USB stick together with ISO image ist not selected.


2) PROBLEM


After the initial Windows-7 installation, no devices attached to the USB ports can be found under Windows-7. All USB ports are dead. Also several other hardware components were not functioning (such as wireless). It is a hardware driver issue.


3) CAUSE


This hardware driver issue is caused when using a USB 3.0 stick in the destination drive for the Bootcamp driver downloads. It seems that Windows-7 cannot recognize the USB 3.0 stick properly during the Bootcamp/Windows installation process, thus failing to do perform a proper installation of several Windows-7 hardware drivers.


4) SOLUTION


Embarassingly simple: Use instead a USB 2.0 stick and everything will work perfectly.


Follow these steps in order:


1) Connect external DVD drive to a USB port and insert the Windows installation disc

2) Start the Bootcamp utility

3) In Bootcamp, remove the previously failed Windows-7 installation and partition completely

4) In Bootcamp, redo the entire setup process, but this time using a USB 2.0 stick

5) Follow all further steps in Bootcamp and Windows-7 installation process

6) Towards the end you will be asked to confirm the installation of all Bootcamp/Windows drivers

7) Bootcamp now properly installs all the Windows-7 drivers

8) Your Windows-7 installation now works like a charm

MacBook Pro with Retina display, OS X Mavericks (10.9)

Posted on Dec 6, 2013 2:08 AM

Reply
11 replies

Mar 27, 2014 7:33 PM in response to appleidge

ok guys i had the same problem in my new macbook retina. The problem is not entirely the USB. The windows version u are trying to install is either pirated or cracked.


Try installing the original windows 7 or 8 90 day trial version from Microsoft website and then it flows flawlessly. No USB or any other problem.

After installing the trial version using USB 2.0 (bought 3 yrs agao) the installation completed successfully and all USB ports were working perfectly and no red light in the headphone jack!


just for the sake of checking your mac's hardware try the windows trial if it works means the USB is not the problem and your windows copy is not original.


I am 100% sure windows trial version will work with no errors.try and let us know


thanks

Jun 7, 2014 12:38 AM in response to dreamlifter747

This reminds me. When I installed Windows 7 on my 2011 MBP, I kept losing power to the USB ports. I checked the properties in the device drivers (USB BUS) and there is a power conservation option that was checked by default. It was labled something like "power down the USB bus to conserve energy" or something similar. So I unchecked that box on each USB bus properties and no more issues ever. This issue sounds like it's been solved and a different issue from mine, though it seems worth a look at those driver properties for this really dumb default selection that seemed to power down the usb port whenever it felt like it.

Jun 7, 2014 12:52 AM in response to dreamlifter747

Good point. I saw a youtube video about this very point you're making. The guy downloaded under his license and those installations presented similar issues. Only when he downloaded the trial from Microsoft did it install the drivers and the install went smoothly. http://youtu.be/m9oMz5rMkD8


Also, after he got the trial version, he had to delete the bootcamp partition and start from scratch with the Windows 7 trial package. So if you use that from the get go, the drivers should install correctly. Check out his other videos, problem 1, 2, 3.


After keyboard and mouse freezes, here's what he did- http://youtu.be/jCPpbJB5LzI

Jul 27, 2016 11:30 AM in response to appleidge

Another solution:

  1. Burn the Bootcamp drivers to a CD-ROM.
  2. Run Bootcamp to create a Windows 7 partition and install Windows 7.
  3. After Windows 7 is installed use the CD-ROM in step 1 to load all the Apple/Windows drivers.


I tried loading the Windows drivers using a USB 2.0 and USB 3.0 stick with no luck. Using the CD-ROM instead worked and all the drivers loaded perfectly.

USB ports/devices not working under Windows-7 after Bootcamp installation on MacBookPro Retina Late 2013. SOLUTION: Use USB 2.0 stick for Bootcamp driver downloads

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