2 Replies Latest reply: Dec 6, 2013 11:37 AM by Linc Davis
Ric2fly Level 1 Level 1

How do I restore a 2012 MacBook Air to factory new in order to sell?

MacBook Air, OS X Mavericks (10.9)
  • mende1 Level 10 Level 10

    Welcome to Apple Support Communities


    See > http://support.apple.com/kb/ht5189


    To reinstall OS X, hold Command, Option (Alt) and R keys while your Mac is starting up. Then, follow the steps to reinstall OS X in the link above

  • Linc Davis Level 10 Level 10

    Before you sell or give away your computer, in addition to the steps mentioned in this support article, take these steps:

    • Run Apple Diagnostics or the Apple Hardware Test. The buyer will do this (or he should), and you don't want to be surprised by the results.
    • Reset the PRAM and the SMC, which might contain personal information.
    • If you set a firmware password, remove it by running Firmware Password Utility in Recovery mode.
    • If you activated FileVault in OS X 10.7 or later, turn it off.
    • If you use Boot Camp, the partition must be deleted
    • If you created any other data partitions on the internal drive, remove them in Disk Utility.
    • Erase the data partition(s) with the option to zero out data. An SSD doesn't need to be zeroed.

    You can't legally or practically transfer any software downloaded from the Mac App Store to the new owner of the machine, even if it was free. That includes OS X, so if you upgraded to OS X 10.7 or later, you must reinstall  the original OS, either from the installation media, if applicable, or by booting into Internet Recovery (option-command-R at the startup chime.) If you installed from discs or a read-only USB key, deliver those to the new owner.

    The new owner will have to repurchase the software, if need be, under his or her Apple ID. If you ever updated the bundled iLife applications (Garage Band, iMovie, and iPhoto) through the App Store, you can't transfer them either.

    Remove the machine from your list of registered products. If it's still covered by an AppleCare Protection Plan, transfer the coverage to the new owner by following the instructions in the AppleCare Terms and Conditions (under the heading "Transfer of Plan.")