TS3367: If you can't make or receive FaceTime calls
Learn about If you can't make or receive FaceTime calls
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Helpful answers
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Dec 8, 2013 9:00 AM in response to KESS8472by judysings,Hi Kess8472,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Your iPhone telephone number is linked to your Apple ID when you sign in to FaceTime or iMessage. This allows you to use your iPhone number with FaceTime and iMessage on other iOS devices.
- This feature isn't available on iPod touch (3rd generation) and iPad (1st generation).
- This feature is available with OS X Mountain Lion v10.8.2 or later.
You can sign in to your Apple ID on an iPhone by tapping Settings > FaceTime and Settings > Messages > Send & Receive.On iOS devices, find out which addresses are enabled with FaceTime and iMessage by tapping:
- Settings > Messages > Send & Receive > You can be reached by iMessage at:
- Settings > FaceTime > You can be reached by FaceTime at:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iPhone automatically registers your phone number for use with FaceTime and iMessage during activation.
- To use FaceTime with your Apple ID, navigate to Settings > FaceTime and tap "Use your Apple ID for FaceTime."
- To use iMessage with your Apple ID, navigate to Settings > Messages > Receive At and tap "Use your Apple ID for iMessage."
When you enable FaceTime or iMessage with an iPad or iPod touch, you will need to enter a valid Apple ID and password. Other users will be able to contact you on FaceTime and iMessage using this email address.
http://support.apple.com/kb/HT4319
Cheers,
- Judy
