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Helpful answers
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Dec 8, 2013 7:51 AM in response to kidrieckby judysings,Hi kidrieck,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
Redeeming an iTunes Digital Copy
http://support.apple.com/kb/HT1539
iTunes: Frequently asked questions about viewing and syncing videos
http://support.apple.com/kb/ht2729
Cheers,
- Judy
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Dec 8, 2013 6:05 PM in response to kidrieckby leaonmichael,Not all iTunes video can be transferred to iPod, If the video resolution or video bit rate beyond iPod limitation, even though they are mp4 video, you can't upload them to iPod. For example, some iTunes movie are High definition movie, the resolution is too high to play on iPod Nano, If the videos are in your iTunes, you can right-click the video to highlight it, and then select "Create iPod or iPhone Version". iTunes will automatically convert the video to iPod compatible format. But the conversion will take a long time. For more info, you can refer to this guide of convert video to iPod. Hope it helps. Contact me if you have any other question.
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Dec 10, 2013 9:54 AM in response to kidrieckby kidrieck,i got it thanks, i ended up using the support hotline. and thought they disconnected b4 fixing it i was on the right path and figured it out from there. they were downloaded in HD and i needed the non HD versions to make it work on th nano. thanks for the suggestions guys
