sparky103064

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Q: itunes has stopped working, windows is looking for a solution

I get this message each time I open itunes and it shuts down

Windows 8

Posted on Dec 6, 2013 12:32 PM

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Q: itunes has stopped working, windows is looking for a solution

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Helpful answers

by jason269,

jason269 Dec 8, 2013 12:32 PM in response to sparky103064
Community Specialists

Dec 8, 2013 12:32 PM in response to sparky103064

Hi, sparky103064.

Here are a couple helpful troubleshooting articles that I would recommend when experiencing issues with iTunes becoming unresponsive or unexpectedly closing.

iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219

iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717

Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123

Cheers,

Jason H.
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