HT1212: Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled
Learn about Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled
Close
Q: My phone is frozen and just talks to me when I press buttons. Can't connect to itunes or get access to anything! please help!
-
Dec 8, 2013 1:22 PMby jason269,Hi, Joebennaton.
Thank you for visiting Apple Support Communities.
This sounds like VoiceOver has been enabled. Here are the steps on how to disable this feature.
iOS: Configuring accessibility features
http://support.apple.com/kb/HT5018
If the issue persists, try the steps in the article below.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Cheers,
Jason H.
