Drag and Drop Files Onto Seagate External Hardrive

Hi, I'm also facing the same situation as OP (don't have a spare PC to offload my data for a HD reformat, sigh), and I also understand that there is a driver that simply needs to be installed onto my Mac to be able to use it on both platforms. However, I keep getting a 'critical error' message from the installer when I'm almost done installing it. So the software is in, but I still can't write it. If anyone has encountered this and has overcome it, please do offer some advice! 😀

You are the man!!! Holy XXXX, I have been searching for hours to figure out how to use this **** drive on both Mac and PC. I couldn't drag and drop nothing on the Mac. This absolutely worked and I really appreciate you creating an account to post it!!!!

I guess it is safe to say that we still cannot use the Apple Time Machine to automatically back-up the Mac Book Pro as stated in the warning message when I selected "use on Mac and PC"?

Thanks again

You ROCK!! This solved it, no reformatting required. Thank you, I have been messing with this for over an hour, my head is pounding and I am ready to scream. I have been on their site numerous times trying to find answers, and missed that completely. I am wondering how many times I reformatted and lost everything, not to mention bought extra hard drives thinking there was something wrong with the one I had.

THANK YOU!!!!!

I have to second (or third in this case), YOU ROCK!! I had given up on this drive months ago because I couldn't figure it out either. Figured I would have to buy a different hard drive as well. Thank you SO MUCH for not only figuring this out but for sharing as well. I just happened to come across this while trying to figure out an answer to another issue I was having so bonus for me!!

i have same problem and had files already on the external drive,i used to be able to just drop and drag on mac and pc but can't anymore for some reason, so now if i download and install the drive for mac will i lose my files on the external drive? or because i am not "reformatting" it for mac only,i am just downloading the drive for mac i can still keep the files without backing them up first?

Thank you, thank you, thank you. You solved what would have been a major hassle in a matter of 5 mins. Anyone reading this…..forget all the other posts, just do as Waughwoolf suggests. Perfect. So simple. Thank you again and again. You're a legend.

Thank you!

This helped me so much!

I know some people think this is simple but I just... could... not... get it to work.

My other Seagate worked fine right outta the box.

This one... not so much.

But these instructions did the trick.

Non of the posts really helped me but I finally got it solved. I didn't bother to go through all the pages anyway. The mac didn't show many of my folders and couldn't add files into my external Seagate drive.

Here's the solution. When you purchase a Seagate External Hard Disk, you will have a file by the name "Seagate Dashboard Installer.dmg". Run it and register your self. There will be an option during the registry to select "Mac and PC". Please select it. And you are good to go.

Out Peace..

I totally totally agree. I spent a couple of hours of annoyance until I read your note. Why did I have to waste this time, ? Why couldn't something as simple as this be included in the instructions for use of the product. Thanks very much for the advice.

Thank you so much for your straightforward explanation! I was beginning to despair; Seagate info was absolutely useless and confusing, just as so many have commented here. You saved me an enormous amount of time and even more aggravation. It's great when community works!

hello waughwoolf

THANK YOU SO MUCH FOR SHARING

I too spent hours trying to simply copy photos from my Mac to the Seagate external HD

Finally I came across your post

I did exactly what you suggested

downloaded the Paragon Driver

and...wallah!...it is working!

at this very moment I am copying over 88GB of photos to the HD, hoping to then delete them from my Mac to free up hard drive space.

thanks for nothing Seagate

PS...I have never signed up or commented on any forum ever...this is how happy I am about waughwoolf's post

Thanks for this useful detailed reply. It's unfortunate that Seagate market it as "for PC and Mac" as this implies it works out of the box with either OS. It was helpful to get your confirmation that it's just a case of using Disk Utility to erase the drive and set it up for the Mac. It really did just take a few minutes. Thanks again

Thank you! I had spent hours attempting to resolve this issue...despite being assured by the salesman that this item was a easy as pie to install on my mac and then use. Fortunate to have found this conversation and resolution.

I just purchased the Seagate External BackUp Drive and had the same experiences mentioned in this long post. No way to get help from the Seagate web site, no response to a request for email/call response. No manual to assist me when all I purchased it for was to backup movies from my iMac hard drive to the external hard drive. I can then remove the older sci-fi collections I don't want to watch now but maybe later (I retired and plan to catch up on all my favorites). But I did not want to fill up the iMac hard drive. Put on external and return when I am ready to watch.

Your drop and drag WORKS GREAT! After several days of trying to understand the dang dash board (I don't want to backup to a Microsoft cloud), I just dragged two of the collections to the Seagate external and can now remove them from my iMac (I double checked and I could read them perfectly on the Seagate external just as they were on my iMac.

I can now sleep good tonight.

I have a MacBook Pro. I had no clue what to do. I purchased a Seagate Backup Slim Plus 1TB. I had to go to the APPLE store to get my computer fixed and it was an internal cable that slowed my computer and eventually left me with a "?" blinking folder. Problem solved and it was covered under a special program. BUT, they showed me quickly how to BACKUP my system with the Seagate Slim Plus. Here's how:

Plugged in the USB. Move the mouse/pointer on the top dashboard the TimeMachine appeared. Click it on . Click the lock on the lower left hand side and type in your password. Then you will see ON/OFF Button. Click "ON" for the Time Machine. Click "Select Disk". Click Seagate Backup Plus Slim drive and start.

If you don't see the Time Machine on the dashboard above. Go to "search" on the dashboard at the top. Type in Time Machine. When it asks set up Time Machine, click OK. Then plug hard drive into the computer. Select hard drive then backup now. I didn't need a updated driver or to drag and drop files. Just set it up before you go to bed and it will automate itself. I had a lot of files.