HT201836: How to restart your Apple TV

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Robs150

Q: after about 10 minutes or so my apple tv 3rd generation seems to go into a sleep mode, but the light stays on on the box?  Also it will not shut down using the remote, I have to unplug to reset.  This continues every 5 minutes or so.

Apple tv 3rd generation shuts down on me every 5 to 10 minutes.  The power light stays on but the system is not responsive.  The remote cant shut off the system and I have to unplug it to restart it.  This will happen again in another 5 minutes or so.  System is set to never sleep. Not sure if I just got a bad apple or there is something I can try.  I've updated system but nothing seems to help??  Any suggestions?

Apple TV

Posted on Dec 6, 2013 8:07 PM

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Q: after about 10 minutes or so my apple tv 3rd generation seems to go into a sleep mode, but the light stays on on the box?  Al ... more

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