HT201836: How to restart your Apple TV
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Q: after about 10 minutes or so my apple tv 3rd generation seems to go into a sleep mode, but the light stays on on the box? Al ... after about 10 minutes or so my apple tv 3rd generation seems to go into a sleep mode, but the light stays on on the box? Also it will not shut down using the remote, I have to unplug to reset. This continues every 5 minutes or so. more
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Helpful answers
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Dec 7, 2013 4:21 AM in response to vazandrewby Robs150,I tried the factory restore and the restore through itunes and neither fixed the problem. But thanks
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Dec 7, 2013 7:41 AM in response to Robs150by vazandrew,No problem, I would take the unit in so they can have a look and see if its defective.
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Dec 7, 2013 5:27 PM in response to vazandrewby Robs150,Yeah Thanks, I don't know what else I can do at this point. I love it when its working though.