My phone won't ring when locked. Can this be changed? Settings/ Do Not Disturb only gives me two choices under the "Silence" heading: "Always", or "Only while iPhone is locked". I am unable to remove it. Is it possible to elect neither?
iPhone 5, iOS 7.0.4
marlyk923 wrote:
On the DND settings, the only “silence “ options are - - “ always”
- “ when phone is locked”
One must check one or the other - I cannot “uncheck “ one without the other adding itself .
That is absolutely true. It's also completely irrelevant UNLESS you turn DND. If you do NOT enable DND, either manually or by a schedule, those settings do NOTHING.
I've had this problem happen twice of phone not ringing or even vibrating when locked tho DND was off and volume up. This is a recent glitch (my phone is 2 years old) and has occurred when I allowed a "settings upgrade" to be downloaded on my phone.
Your Assistive Touch solution fixed half of the problem (yay), but instead of ringing the phone vibrated when locked, tho I had a ring tone set. To get my ring back I had to do the following...(from another post)
Turn silence button on the off(red not showing)
go to settings and unlock the sound as following:
settings--> sound-->lock sound
turn it off, and then turn it on.
The sound will come back
This problem is maddening and the solutions should not be so obscure and difficult to find a solution. I've linked it directly to the upgrades download. PS - in DND under Silence: it does not seem to matter which is checked "always" or "while iphone is locked". Now that I've fixed it, it rings while locked on either setting.
kdkrocks wrote:
I don’t have Do Not Disturb On....still won’t ring in lock mode & there’s no way toturnit off.
Check the mute switch on the side of the phone. It's just above the volume buttons.
Try going to Settings>General>Accessibility>Assistive Touch. Turn it on. Then, tap the white button that appears on the screen. See if the bell icon says "Unmute" under it. If it does, tap it. You can then disable Assistive Touch.
Once again, if DND is turned off, NONE of the other settings on that screen have any effect on your phone.
All iPhones (even a 6S) will ring when locked, unless your phone is broken. Use the Contact Support link at the top of this page to arrange for Apple to evaluate the problem with your phone.
On the DND settings, the only “silence “ options are - - “ always”
- “ when phone is locked”
One must check one or the other - I cannot “uncheck “ one without the other adding itself .
Not true . iPhone 6s does not ring when locked even if DND is OFF, as well as button on left of phone NOT on silent . There are NO options offered for SILENCE. other than “ always” or “ when locked”
I am on page 6 or 7 of answers - my husband has a 4s not many updates. And no rings lock or no lock. Your answer worked for us. Thank you for posting. Glad you thought of it.
Merci
Maggie
This is an ignima to me! Same symptoms.....
I don’t have Do Not Disturb On....still won’t ring in lock mode & there’s no way toturnit off.
I tried this, and it showed that mine was on mute too! So weird, because, like yours, it did not show mute anywhere else. Hoping this works. Thank you!
There are THREE buttons on the left side.
If you need to set a ringtone for each user something is seriously mess up on YOUR PHONE, not on iPhones in general. Perhaps you set a "silent" ring tone as the default in Settings/Sounds & Haptics. That's hard to do, but not impossible. But a properly working phone will ring for all incoming calls, whether they are contacts or not, as long as the MUTE switch is not red and the volume is not turned all the way down.
Brand-new iPhone 7, no audio port, have tried to fix this problem for three days now and seems that I can only fix it by setting up the individual callers preferences. But what about people that are calling that I don't know will be calling? I want my phone to ring. It's completely open I always manually set it to lock screen It should work as all my other phone since 4 on have worked Very disappointed in how Apple has sort of ignored HIG rules once again Also in the assistive it transferred over with the assistive on because my old phone fell and smashed in the only way I could get it back to the home screen was to use the assistive but I went in and make sure that was all turned off the trouble is the mute button you cant tell whether it's off or on! Whatever happened to ease of use?
Mute switch: It shows red when mute is enabled. It also displays a message on the screen when you switch it either way. And you can tell by feel whether it is towards the back (muted) or front (unmuted). What else would it take to make it clearer? Even if it is in Mute position, the phone will vibrate if you get a call.
Regarding not ringing, most likely you have Do not Disturb enabled. When it is enabled only people on your VIP list will ring if the phone is asleep; others will go to voicemail.
MacLady wrote:
Sorry but the MUTE switch in Accessibility is WHITE. You cannot see the red MUTE switch unless you are actually in a phone call.
The Mute switch has nothing to do with Accessibility. It's a hardware switch on the side of the phone just above the volume buttons.
Also, many people accidentally turn on DND when using the Control Center.
The side button for sound is always on HIGH. And I'm not stupid, I know how to use the control center. The fact that it rang for some and not others made me think the global setting does not work and I had to set it for each caller which is a pain.
Can iPhone ring when locked?
