Johnonline55

Q: Can iPhone ring when locked?

My phone won't ring when locked. Can this be changed?  Settings/ Do Not Disturb only gives me two choices under the "Silence" heading:  "Always", or "Only while iPhone is locked". I am unable to remove it.  Is it possible to elect neither?

iPhone 5, iOS 7.0.4

Posted on Dec 6, 2013 10:42 PM

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Q: Can iPhone ring when locked?

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  • by sberman,

    sberman sberman Dec 6, 2013 10:45 PM in response to Johnonline55
    Level 8 (38,965 points)
    Dec 6, 2013 10:45 PM in response to Johnonline55

    Your question confuses me.

     

    The Settings > Do Not Disturb only affects the iPhone's behavior if you have Do Not Disturb turned on.

     

    I assume you do not have Do Not Disuturb on.  In that case, the iPhone will ring when locked regardless of the settings in the Do Not Disturb area.

  • by sberman,

    sberman sberman Dec 6, 2013 10:48 PM in response to Johnonline55
    Level 8 (38,965 points)
    Dec 6, 2013 10:48 PM in response to Johnonline55

    Further, if the iPhone does not ring and Do Not Disturb is not an issue, you probably have the mute button set (on the left side of the iPhone), or have the ring volume turned way down.  If you see red by the mute button, it is set and you need to move it so you hide the red.

  • by Johnonline55,

    Johnonline55 Johnonline55 Dec 6, 2013 10:58 PM in response to sberman
    Level 1 (0 points)
    Dec 6, 2013 10:58 PM in response to sberman

    I do not have Do Not Disturb turned on, and volume is up. Phone rings when unlocked.

     

    Under Settings / Do Not Disturb / Silence, the option "Only while iPhone is locked" is checked and I am unable to uncheck it.

  • by CA001,

    CA001 CA001 Jan 27, 2014 7:51 AM in response to Johnonline55
    Level 1 (0 points)
    Jan 27, 2014 7:51 AM in response to Johnonline55

    I have the exact same problem.  And it's infuriating that noone seems to believe that I know how to use the Do Not Disturb.  This problem occurs regardless of whether it I have Do not Disturb on (manually, or scheduled) or COMPLETELY OFF.   I've tried wiping the phone and reinstalling from a saved copy but of course the problem comes back because the problem is inherent in the save.   As Johnonline 55 noted - there are two options under "Silence" at the bottom of the Do Not Disturb preferences.  "Always" or "Only when iPhone is locked".   Those are the only two options and I want neither.  No amount of deselecting will work.  It forces you to pick one.  

     

    Does anyone have a solution given that I've better explained the problem?   Or Johnonline55 did you find a solution?

  • by AmishCake,

    AmishCake AmishCake Jan 27, 2014 9:02 AM in response to CA001
    Level 6 (9,381 points)
    Jan 27, 2014 9:02 AM in response to CA001

    If DND is turned off, then the settings within do not apply. Check under Settings > Notification Center > Tap on Phone > Make sure Show on Lock Screen is ON (green side showing)

  • by ThuongKa,

    ThuongKa ThuongKa Mar 7, 2014 4:04 AM in response to Johnonline55
    Level 1 (0 points)
    Mar 7, 2014 4:04 AM in response to Johnonline55

    Please check Ring/Silent switch on the left of your iPhone.

  • by COJayhawk,

    COJayhawk COJayhawk Mar 27, 2014 6:45 PM in response to Johnonline55
    Level 1 (0 points)
    Mar 27, 2014 6:45 PM in response to Johnonline55

    I'm with CA001....

     

    1) The DND IS FRIGGIN OFFFFFFFFFF

    2) I'm not an idiot. The switch on the upper left is not showing red, not muted, not off, not making it no ringy-dingy

    3) The phone rings when not locked

    4) The phone doesn't ring when locked. Period.

    5) It's not signal, this happens when I'm making sweet love to a cell tower.

    6) I have inbound calls set to show on lock screen even.

     

    I'm a Sprint network engineer, I know more about the network than you. It's the OS.

     

    My thoughts...the DND is actually on when the phone is locked. Regardless of what it says.

     

    Does anyone have anything new and relevant in regards to a fix or work around??

     

    Don't tell me to look at DND (item #1 above), Don't tell me to check the mute switch (item #2 above)

     

    Hope everyone appreciates my humor.

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Mar 27, 2014 6:52 PM in response to COJayhawk
    Level 9 (57,056 points)
    iPhone
    Mar 27, 2014 6:52 PM in response to COJayhawk

    Sorry, I see no humor in your post.

     

    I have an iPhone 5S on AT&T, Do Not Disturb is turned off both Manual and Scheduled. Silence has a checkmark by Always. When my phone is locked, the phone makes ringy-dingy, all day long, Period. This also happens with the other 4 iPhones I have in the family here.

     

    I'm sorry that seems to put a little damper on your OS argument. I am not saying your phone is not ringing, but something else seems to be going on. Which version of the iPhone are you using?

  • by COJayhawk,

    COJayhawk COJayhawk Mar 27, 2014 7:21 PM in response to ChrisJ4203
    Level 1 (0 points)
    Mar 27, 2014 7:21 PM in response to ChrisJ4203

    Bet you're the life of the party

     

    I'm on 7.1, one of my test 5s iPhones is on 7.0.6 and all settings set indentically to my 7.1 5s and it works flawlessly.

     

    Now I've got a iPhone 5 test device that I pulled out of a drawer and just  upgraded to 7.1. Same settings as the other devices. Guess what. Doesn't ring in lock after OS upgrade. Test call pre-upgrade worked three times consecutively.

     

    2 x 7.1 devices = no ring on lock

    1 x NOT 7.1 = rings every time

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Mar 27, 2014 7:35 PM in response to COJayhawk
    Level 9 (57,056 points)
    iPhone
    Mar 27, 2014 7:35 PM in response to COJayhawk

    5 x 7.1 devices. ringy dingy

  • by COJayhawk,

    COJayhawk COJayhawk Mar 27, 2014 7:44 PM in response to ChrisJ4203
    Level 1 (0 points)
    Mar 27, 2014 7:44 PM in response to ChrisJ4203

    Good for you, enjoy your 5 x phones. Now back to actually trying to fix something....

     

    Does anyone have any real and pertinent info from Apple/other users?  I like iPhones, but about to flip to Droid so I can actually receive calls.

  • by sberman,

    sberman sberman Mar 27, 2014 8:01 PM in response to COJayhawk
    Level 8 (38,965 points)
    Mar 27, 2014 8:01 PM in response to COJayhawk

    I have a thought ...

     

    My iPhone's behavior is exactly as ChrisJ4203 describes.

     

    But coincidentally I share one other attribute with ChrisJ4203.  I am also with AT&T.

     

    Might there be some carrier involvement in the behavior we're all seeing?

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Mar 27, 2014 8:07 PM in response to COJayhawk
    Level 9 (58,397 points)
    iPhone
    Mar 27, 2014 8:07 PM in response to COJayhawk

    COJayhawk wrote:

     

    but about to flip to Droid so I can actually receive calls.

    Sounds like a good idea.

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Mar 27, 2014 8:08 PM in response to sberman
    Level 9 (58,397 points)
    iPhone
    Mar 27, 2014 8:08 PM in response to sberman

    My phone's behavior is also exactly as ChrisJ4203 describes. However, I'm on Verizon, not AT&T.

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