I can't see the airplay icon not on my ipad or iPhone , I did all the step suggest above and also reset my network connection ( which help for 10 min and then the icon disappear again) , please someone help , I am Desperate

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I can't see the airplay icon not on my ipad or iPhone , I did all the step suggest above and also reset my network connection ( which help for 10 min and then the icon disappear again) , please someone help , I am Desperate

HI Everyone,

FInally I got my AppleTV and connected it to my TV and network , sadly it took me hours until I succeed to activate airplay after finding out in some forum that I need to reset my network connections and the airplay icon will appear , happily it happend and I start looking for answers regarding the huge lag in mirroring stage ( which still huge problem that have to be solve after I will solve the airplay disappear issue) .

after 10 min the airplay icon disappear at my IPad and iPhone and even resetting the network connection is not helping , please please please some one help !!!

AppleTV 2, iOS 6.0.2

Posted on Dec 7, 2013 1:45 AM

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Answer 1

diesel vdub

Level 7

22,184 points

Dec 7, 2013 6:01 AM in response to Avielofer

There is a networking issue.

Is the ATV connected via Ethernet or Wi-Fi?

Has the router been rebooted? Is it running current firmware?

Try changing the channel that the Wi-Fi is broadcasting on to eliminate interferance.

Try moving the Wi-Fi router to eliminate interferance.

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Answer 2

Avielofer Author

Level 1

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Dec 7, 2013 7:00 AM in response to diesel vdub

The ATV connected to the routher via wi-fi , but both sitting on the same shelf.

The reboot helped , thanks a lot.

now I am back to point A with the mirroring lag and very bad quality picture.

any suggestions?

BTW, it changing the wi-fi channel is necesary please explain how to do so.

Lots of thanks.

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Answer 3

diesel vdub

Level 7

22,184 points

Dec 7, 2013 7:55 AM in response to Avielofer

Avielofer wrote:

BTW, it changing the wi-fi channel is necesary please explain how to do so.

It's not necessary, but is a good troubleshooting step. How to do so varies from brand to brand. Look at the manufacturers website, they should have a manual available that explains how to access the settings and change it.

Avielofer wrote:

The ATV connected to the routher via wi-fi , but both sitting on the same shelf.

In that case, I would strongly encourage you to connect them via a short Ethernet cable. The proximity of the two devices could be the culprit in the video quality issues.

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Answer 4

Avielofer Author

Level 1

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Dec 9, 2013 9:02 AM in response to diesel vdub

Hi,

Sorry for the dealy answer but I had to go and buy Ethernet cable.

well, the delay improved I can't say desapeered but it is OK for movie , much less for games.

But the quality is bad !!!

Can you help me here?

Thanks

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