HT204291: Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch

Learn about Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch
Avielofer
Level 1 (0 points)

Q: I can't see the airplay icon not on my ipad or iPhone , I did all the step suggest above and also reset my network connection ( which help for 10 min and then the icon disappear again) , please someone help , I am Desperate

HI Everyone,

 

FInally I got my AppleTV  and connected it to my TV and network , sadly it took me hours until I succeed to activate airplay after finding out in some forum that I need to reset my network connections and the airplay icon will appear , happily it happend and I start looking for answers regarding the huge lag in mirroring stage ( which still huge problem that have to be solve after I will solve the airplay disappear issue) .

 

after 10 min the airplay icon disappear at my IPad and iPhone and even resetting the network connection is not helping , please please please some one help !!!

AppleTV 2, iOS 6.0.2

Posted on Dec 7, 2013 1:45 AM

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Avielofer

Q: I can't see the airplay icon not on my ipad or iPhone , I did all the step suggest above and also reset my network connection ( wh ... more

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  • by diesel vdub,Helpful

    diesel vdub diesel vdub Dec 7, 2013 6:01 AM in response to Avielofer
    Level 7 (22,030 points)
    Dec 7, 2013 6:01 AM in response to Avielofer

    There is a networking issue.

    Is the ATV connected via Ethernet or Wi-Fi?

    Has the router been rebooted?  Is it running current firmware?

    Try changing the channel that the Wi-Fi is broadcasting on to eliminate interferance.

    Try moving the Wi-Fi router to eliminate interferance.

  • by Avielofer,

    Avielofer Avielofer Dec 7, 2013 7:00 AM in response to diesel vdub
    Level 1 (0 points)
    Dec 7, 2013 7:00 AM in response to diesel vdub

    The ATV connected to the routher via wi-fi , but both sitting on the same shelf.

    The reboot helped , thanks a lot.

     

    now I am back to point A with the mirroring lag and very bad quality picture.

    any suggestions?

     

    BTW, it changing the wi-fi channel is necesary please explain how to do so.

     

    Lots of thanks.

  • by diesel vdub,Helpful

    diesel vdub diesel vdub Dec 7, 2013 7:55 AM in response to Avielofer
    Level 7 (22,030 points)
    Dec 7, 2013 7:55 AM in response to Avielofer

    Avielofer wrote:

     

    BTW, it changing the wi-fi channel is necesary please explain how to do so.

    It's not necessary, but is a good troubleshooting step.  How to do so varies from brand to brand.  Look at the manufacturers website, they should have a manual available that explains how to access the settings and change it.

     

     

    Avielofer wrote:

     

    The ATV connected to the routher via wi-fi , but both sitting on the same shelf.

    In that case, I would strongly encourage you to connect them via a short Ethernet cable.  The proximity of the two devices could be the culprit in the video quality issues.

  • by Avielofer,

    Avielofer Avielofer Dec 9, 2013 9:02 AM in response to diesel vdub
    Level 1 (0 points)
    Dec 9, 2013 9:02 AM in response to diesel vdub

    Hi,

     

    Sorry for the dealy answer but I had to go and buy Ethernet cable.

     

    well, the delay improved I can't say desapeered but it is OK for movie , much less for games.

     

    But the quality is bad !!!

     

    Can you help me here?

     

    Thanks