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All replies
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Helpful answers
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Dec 7, 2013 8:42 PM in response to sopharchby vinnyvg,If you got the green tick, your book is now in for Review.
Check your iTunes Connect > Manage your Books page. It should be there with an orange dot and "In Review"
I think you will at some point, get a ticket notified in iTunes Connect. Stating the issue.
I suspect you do not have any widgets... image galleries, video files, photo galleries or other widgets.
Apple expect us to produes book using the gizmo's to .. "enhance the user experience".
A simple photo gallery with just 2 or 3 images and or a 30 second video introduction or used on a page.. will get you by this problem.
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Jan 15, 2014 3:11 PM in response to sopharchby KeynotesEd,Hi. Did you ever find out what was causing this error code? We have just uploaded our first ibook and got the same message.
Regards, Fran
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Jan 15, 2014 3:18 PM in response to sopharchby KeynotesEd,Hi. Did you ever find out what was causing this error code? We have just uploaded our first ibook and got the same message.
Regards, Fran
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Jan 15, 2014 4:15 PM in response to KeynotesEdby vinnyvg,Did you get the green tick / check mark ?
If you did the book is now unloaded and waiting to be reviewed.
IF there are any problems the review team will issue a "Ticket" which tells you what needs to be corrected.
After 24 hours, open your iTunes Connect - on the right you see Ticket History - if it also shows a red circle with a number, it means you have a problem to correct, clcik and open the Ticket section, click teh ticket number and it will open a page which shows the error(s) needing action.
It can take 24 hours or more to show this so be patient. Meanwhile you can keep checking the section " Manage your Books" Under the books cover image you will see a orange dot with In Review or Not on 51 STores and a red dot.