RL Powell

Q: Help with iTunes Sync - Stuck on importing photos . . .

iTunes 11.1.3 sync with iPhone 4S running latest IOS stuck on "importing photos".  I already reinstalled iTunes.  Thanks for any help.

 

B

iPhone 4S, iOS 7.0.4

Posted on Dec 7, 2013 8:54 AM

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Q: Help with iTunes Sync - Stuck on importing photos . . .

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  • by alias is taken,

    alias is taken alias is taken Jul 31, 2014 7:22 AM in response to leefoo23
    Level 1 (10 points)
    Jul 31, 2014 7:22 AM in response to leefoo23

    Worked like a charm.  Thanks!

  • by cameramike,

    cameramike cameramike Jul 31, 2014 2:00 PM in response to RL Powell
    Level 1 (4 points)
    Mac OS X
    Jul 31, 2014 2:00 PM in response to RL Powell

    Same problem - sometimes one of the solutions works sometimes not - really ***** - want to add one song and can't get sync to finish! 

  • by Loxx,

    Loxx Loxx Aug 1, 2014 8:22 AM in response to cameramike
    Level 1 (0 points)
    Aug 1, 2014 8:22 AM in response to cameramike

    Deleting the photo cache worked for me (at least so far).

     

    Note:  It's located in ~/Pictures/{iphoto library name}/iPod Photo Cache/ 

     

    In other-words, you must right-click on the iPhoto library & choose "show contents" to see the cache folder.

     

    Aaron

  • by wam123,

    wam123 wam123 Aug 9, 2014 10:03 AM in response to Loxx
    Level 1 (0 points)
    Aug 9, 2014 10:03 AM in response to Loxx

    FWIW: the sync process would get stuck in a loop in iphotos in my case so I tried a couple of the methods mentioned earlier. Did not get these to work but could have been doing something wrong. I also wasn't to find the iPod cache in the iphoto library.

     

    I then went into the iphoto preferences and tinkered with the import settings, meaning that I selected "no application" to the "Connecting camera opens" option. After a restart of the iPad and ensuring iTunes was up to date, I was able to sync.

  • by Pomppe,

    Pomppe Pomppe Aug 27, 2014 7:47 AM in response to iClint_
    Level 1 (0 points)
    Aug 27, 2014 7:47 AM in response to iClint_

    Hey thanks for the great tip. I concur the option + cmd is universal for mac so thanks for that too, while I'm at it.

  • by Pragadishw,

    Pragadishw Pragadishw Aug 27, 2014 11:51 AM in response to iClint_
    Level 1 (0 points)
    Aug 27, 2014 11:51 AM in response to iClint_

    I tried the instructions given by iClint_

    Now the problem is resolved.


    Thanks for the help.

  • by jamesrichards79,

    jamesrichards79 jamesrichards79 Aug 31, 2014 7:08 AM in response to leefoo23
    Level 1 (0 points)
    Aug 31, 2014 7:08 AM in response to leefoo23

    Thanks for tip and the clarity of your instructions. Worked perfectly for me.

  • by WendyRobin,

    WendyRobin WendyRobin Sep 16, 2014 7:29 PM in response to leefoo23
    Level 1 (9 points)
    Mac OS X
    Sep 16, 2014 7:29 PM in response to leefoo23

    Thank you for this. It fixed the problem for me.

  • by Zeyug,

    Zeyug Zeyug Sep 24, 2014 5:31 AM in response to iClint_
    Level 1 (0 points)
    Sep 24, 2014 5:31 AM in response to iClint_

    I've been stuck for several days with this never-ending sync issue... Rebuilding the iPhoto database did the trick for me. Many tanks   You rock!

  • by dgmithril,

    dgmithril dgmithril Oct 20, 2014 6:18 PM in response to RL Powell
    Level 1 (0 points)
    Oct 20, 2014 6:18 PM in response to RL Powell

    I've been haunted by this issue for years.  Deleting the iPod Photo Cache folder used to work.  Then I tried rebuilding the photo library, which worked a few times.  Despite the fact that all these issues seemed temporary, I didn't mind as long as they worked.  Sometimes I had to unsync all the photos and then resync them.  But now, nothing works.

     

    But considering how the issue seems to happen regardless of my device (it occurred on my iPhone 5 and continues to occur on my new iPhone 6), it's either iPhoto/iTunes or something corrupted inside the phone which would require a clean restore.  At this point, I don't know which I dread more.

  • by caseyb_ASC,

    caseyb_ASC caseyb_ASC Oct 26, 2014 10:07 AM in response to iClint_
    Level 1 (0 points)
    Oct 26, 2014 10:07 AM in response to iClint_

    This worked for me as well. Thanks!

  • by discohub,

    discohub discohub Oct 30, 2014 4:54 AM in response to RL Powell
    Level 1 (0 points)
    Oct 30, 2014 4:54 AM in response to RL Powell

    Rebuilding iPhoto's database worked once.

    But ever since, syncing is not going through.

     

    Tried deleting the Ipod photo cache, tried rebuilding / resetting every option on the option+CMD window in iPhoto (permissions, thumbnails, rebuilding the database again) but this had no effect.

     

    This is probably not device related since the issue is the same with iPhone 4s and iPadmini

    Upgrading to Yosemite made it worse, I think.

     

    ----------

    MacbookPro 15" (2010) - Yosemite 10.10

    iTunes 12.0.1.26

    iPhoto 9.6

    iPhone 4S iOs 8.1

    IpadMini iOs 8.1

  • by armadill0,

    armadill0 armadill0 Oct 31, 2014 7:35 PM in response to RL Powell
    Level 1 (0 points)
    Oct 31, 2014 7:35 PM in response to RL Powell

    I did all of the suggested fixes, one at a time: rebuilt the iPhoto database (it took 90 minutes as I have a lot of photos), deleted the iPod cache, changed iPhoto preferences to "no application" when I connect a camera, restarted my phone, restarted i Tunes and finally it worked. I have an iMAc from mid 2010 and an iphone 6 and the latest software and updates. I did have iTunes issues when I upgraded to Yosemite and had to delete and reload iTunes to even get it working but that was earlier in the week. The key to know when it was finally going to work was when I connected my iPhone 6 and opened the Photos tab and then when the icon stopped spinning and I could check boxes and then "apply", it worked.

  • by kdp001,

    kdp001 kdp001 Dec 12, 2014 7:34 AM in response to leefoo23
    Level 1 (0 points)
    Dec 12, 2014 7:34 AM in response to leefoo23

    Thanks.  This worked once I added the "include videos" click.

  • by giguy1,

    giguy1 giguy1 Dec 12, 2014 9:02 AM in response to leefoo23
    Level 1 (0 points)
    Dec 12, 2014 9:02 AM in response to leefoo23

    thanks- this tip along with using disc utility-repair permissions- solved the problem-thanks

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