I can't access my apple id in the settings of my iphone 4s
When I click on the appstore icon in the settings app of my iphone I see my apple id but it is grey and I can't view the details.
What do I do to reactivate this function?
User profile for user:
judysings
User level:
Community Specialist
Hi Shimon-Karen,
Welcome to the Support Communities!
I would first suggest restarting and/or resetting your iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If that does not resolve the issue, refer to page 146 in the iPhone User Guide to Reset All Settings:
iPhone User Guide for iOS 7
manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
If the issue persists, you may have some restrictions turned on in your settings on the iPhone. This article provides additional information:
iOS: Understanding Restrictions (parental controls)
http://support.apple.com/kb/HT4213?viewlocale=en_US
Cheers,
- Judy