7 Replies Latest reply: Jul 20, 2014 3:08 AM by lllaass
starzeik Level 1 Level 1 (0 points)

help i forgot my password and i dont have a pc

  • Kneil31 Level 3 Level 3 (620 points)

    If you have another iOS device that is connected to the internet, download Find My iPhone from the App Store, sign in with your Apple ID, and have your iPod restored. If you can't or didn't enable Find My iPhone on your iPod, then use a friend or family member's computer.

  • roaminggnome Level 10 Level 10 (92,450 points)

    You are out of luck.

     

    You will have to restore from itunes on a computer.

  • Kappy Level 10 Level 10 (247,285 points)

    Here's something I found posted that may work (I've not tried it.) It's for an iPad, but should work for an iPod.

     

    ‘iPad is disabled’ fix without resetting using iTunes

     

    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.

    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).

    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:

    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.

    2. Open iTunes with the iPad disconnected.

    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.

    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).

    5. Click ‘Setup as new iPad’ and then click restore.

    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.

    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.

    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.

     

    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.

    ~~~~~~~~~~~~~

     

     

    Thanks to Texas MacMan

  • Kneil31 Level 3 Level 3 (620 points)

    Kappy, he doesn't have a computer.

  • Kappy Level 10 Level 10 (247,285 points)

    I forgot even that method required the computer and iTunes. My mistake.

  • AussieJo2001 Level 1 Level 1 (0 points)

    I have the same problem. The holding home/power doesn't work, can't get in to reset it, can't use a computer, the only hope is to keep guessing and hope you get it right. Or you could get it reset by someone [i.e. Apple]

  • lllaass Level 10 Level 10 (155,700 points)

    AussieJo2001 the post is over 6 months old. I think the poster resolved it by now

    AussieJo2001 wrote:

     

    I have the same problem. The holding home/power doesn't work, can't get in to reset it, can't use a computer, the only hope is to keep guessing and hope you get it right. Or you could get it reset by someone [i.e. Apple]