HT201322: Hide and unhide iTunes Store, App Store, or iBooks Store purchases

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carocuth

Q: "Purchases" page appears blank on my computer

I can see it on my Dell laptop (with items available but not on the computer marked with the little cloud) but on my Dell desktop, I only see the menu bar across the top of the page, the rest being blank.  There aren't even any columns available, i.e. items purchased/items not on this computer.  The problem was submitted through Support to the engineers.  THEY were able to view the page through my account, but have not been able to offer any suggestions as to why I cannot do so.

Dell, Windows Vista

Posted on Dec 7, 2013 6:44 PM