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My iphone 5s keeps on freezing and restarting!?! It it just me?

My iphone is always randomly restarting! This has been started happening ever since I got it. It also freezes for like a min. Does this happen to anyone else?? What should I do?

iPhone 5s, iOS 7.0.2, New

Posted on Dec 7, 2013 8:34 PM

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5 replies

Dec 7, 2013 8:52 PM in response to Marissa272

The Basic Troubleshooting Steps are:


Restart... Reset... Restore from Backup... Restore as New...


Restart / Reset > http://support.apple.com/kb/ht1430


Restoring > http://support.apple.com/kb/HT1414


If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...


Be sure to make an appointment first...

Jun 30, 2015 7:26 AM in response to Marissa272

Does your phone have enough freespace to operate efficiently? With iOS 8 it is recommended that you have 15-20% of the storage space on the device free. For a 16 GB device that is 2.4-3.2 GB free. For a 32 GB device that is 4.8-6.4 GB free. For a 64 GB device that is 9.6-12.8 GB free.


The next thing to do is Restore your phone through iTunes.


If that doesn't solve the problem Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support. Be sure to back up your device before taking or sending it to Apple.

My iphone 5s keeps on freezing and restarting!?! It it just me?

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