HT201570: Find the serial number of your iPod

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soccer.mom
Level 1 (0 points)

Q: I did an update on my ipod touch, now it says it is in restore mode. i don't want to lose my info, but my ipod won't do anything now.  thanks itunes; it was working fine until i did the update you said i needed.  what do i do now??????

I did an update on my ipod touch, now it says it is in restore mode. i don't want to lose my info, but my ipod won't do anything now.  thanks itunes; it was working fine until i did the update you said i needed.  what do i do now??????

Posted on Dec 7, 2013 10:42 PM

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soccer.mom

Q: I did an update on my ipod touch, now it says it is in restore mode. i don't want to lose my info, but my ipod won't do anything n ... more

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  • by diesel vdub,

    diesel vdub diesel vdub Dec 8, 2013 6:11 AM in response to soccer.mom
    Level 7 (22,030 points)
    Dec 8, 2013 6:11 AM in response to soccer.mom

    No one here said anything about an update or your device needing it.

    FYI, you are not addressing Apple here, we are all users like yourself.

     

    If the device is in recovery mode, the only option is to restore it.  All data on the device is gone.  This should not be an issue if the device has been used as designed and regularly synced/backed up.