HT201836: How to restart your Apple TV

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Nb1310

Q: My Apple TV is not starting after the software updates

I have tried to use menu and down on remote , disconnected power supply etc but nothing is working to restart the Apple TV

Apple TV

Posted on Dec 8, 2013 5:31 AM

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Q: My Apple TV is not starting after the software updates

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Dec 8, 2013 5:32 AM in response to Nb1310
    Level 10 (103,688 points)
    Apple TV
    Dec 8, 2013 5:32 AM in response to Nb1310

    Welcome to the Apple Community.

     

    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:

     

    1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    2. Connect the micro USB cable to the Apple TV and to your computer.
    3. Reconnect the power cable (only for Apple TV 3)
    4. Open iTunes.
    5. Select your Apple TV in the Devices list, and then click Restore.

     

    (You may already have a micro USB cable if you have a camera or other digital device)