HT201290: If QuickTime Player can't open an audio or video file

Learn about If QuickTime Player can't open an audio or video file
Hameduk
Level 1 (0 points)

Q: i cant waych you tube in my macbook pro

Screen Shot 2013-12-08 at 16.00.46.png

hello all

 

i've trying to watch you tube vids for the past week, but it seams to be like what on my snap shot above

 

i updated the flash player

 

i check my int browser for update

 

i try in chrome

firefox and safari

 

its all the same

 

any help please ?

 

many thanx

MacBook Pro, OS X Mavericks (10.9)

Posted on Dec 8, 2013 8:04 AM

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Hameduk

Q: i cant waych you tube in my macbook pro

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  • Helpful answers

  • by Eric Root,

    Eric Root Eric Root Dec 8, 2013 12:45 PM in response to Hameduk
    Level 9 (74,064 points)
    iTunes
    Dec 8, 2013 12:45 PM in response to Hameduk

    What happens if you click on the 'Learn More' link?

  • by Hameduk,

    Hameduk Hameduk Dec 9, 2013 4:23 AM in response to Eric Root
    Level 1 (0 points)
    Dec 9, 2013 4:23 AM in response to Eric Root

    hi Eric

     

    it says :

     

    retry open it in 30 minuts

     

    or

     

    refresh you broser

     

    or

     

    update you internet browser

     

     

    i eaven restore a fresh opy of OS X Mavericks (10.9)

     

    it dosent work.

     

     

    soooo

     

    i went to my freinds house to try, and ((((( it worked there )))))

     

    i think there is something to do with my roter

     

    many thanx

  • by dominic23,

    dominic23 dominic23 Dec 9, 2013 4:36 AM in response to Hameduk
    Level 8 (42,105 points)
    Mac OS X
    Dec 9, 2013 4:36 AM in response to Hameduk

    1. System Preferences > Other/ Flash Player > Advanced >  Delete  All

         Press the "Delete All" button

     

     

         Install Adobe Flash Player.

     

        http://get.adobe.com/flashplayer/

     

        Follow the prompts.

        Quit Safari.

     

        Restart computer. Relaunch Safari.

     

     

    2.  Enable Plug-ins

      

        Safari > Preferences > Security

     

        Internet Plug-ins >  "Allow  plug-ins"

        Enable it.

        Press " Manage Website Settings" button for more options.