My ipad screen is completely black (bright then dull), tried home

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My ipad screen is completely black (bright then dull), tried home

My ipad screen is black (bright then dull) only switches when i try and reset (home and start at same time).

I was able to connect to itunes and tried doing a restore, but my computer crashed and it stopped. Can not connect to itunes now because it says wrong langage and to switch it, but I can not switch it because it doesnt work. I am not a techy so I need detailed advice and description so I can do it myself. I am very frustrated as I have been trying to fix this since last night.

iPad 2, not sure if we have the updated ios

Posted on Dec 8, 2013 7:49 AM

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Answer 1

Diavonex

Level 9

67,217 points

Dec 8, 2013 7:51 AM in response to Tanyadev

Try force iPad into Recovery Mode. Follow step 1 to 6 very closely.

http://support.apple.com/kb/HT1808

Note: You may have to repeat the above a few times.

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Answer 2

Tanyadev Author

Level 1

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Dec 8, 2013 7:57 AM in response to Diavonex

I have followed those steps about 100 times without any luck. when itunes tries to load I get the message that i can not connect to the itunes store because it does not recognize my language and to switch to English. switch what to English? and how?

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Answer 3

Tanyadev Author

Level 1

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Dec 8, 2013 8:02 AM in response to Tanyadev

The message I am getting is “This version of itunes has not been correctly localized for this language. Please run the English version”

It worked correctly in English yesterday.. and how do I change the language. Usually I plug it in and it automatically goes right to itunes.

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Answer 4

Diavonex

Level 9

67,217 points

Dec 8, 2013 8:11 AM in response to Tanyadev

.

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Answer 5

Tanyadev Author

Level 1

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Dec 8, 2013 9:41 AM in response to Diavonex

Thanks for advice. I ended up having to uninstall and then reinstall itunes. Since I can not turn on my ipad, I had to use my iphone to get into the settings and check account (which was already correct) other wise I would not have been able to get into the app. It has now been able to recognize it and I am going through the repair now.. I hope this works.. Thanks so much Diavonex.

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