Blu-Ray Authoring problem with Compressor 4
Hi there
I have a blu-ray problem that's been driving me mad. Sure hope someone might be able to help me.
I have a MacBook Pro 2.2 GHz i7 8GB RAM running OSX 10.8.5.
I have Compressor 4.0.7 and an external Samsung Blu-Ray Disc Drive SE-506AB which I use to burn Blu-Ray discs.
When I first got the drive I used Compressor to encode and directly burn to Blu-Ray on the Samsung drive and it all worked perfectly. So I know the drive works and I know that in theory the computer and the drive can speak to each other.
However, now, a few weeks later, it's no longer working. The encoding is fine, but then as soon as Compressor launches the Create Disc helper app the process freezes. A window comes up saying "PLEASE INSERT THE MEDIA TO BURN THE DISC.." but when I insert a Blu-Ray disc it whirrs around for a bit and then stops. No disc burning takes place and the "Please insert the Media..." window never goes away.
The weird thing is that I tried using the drive to burn a DVD and it worked fine. It's just got a problem with Blu-Ray burning. It's like Compressor can't find the Blu-Ray burning helper app, or whatever it is.
I have reinstalled Compressor 4, but it didn't change anything.
I noticed in the console the log is flooded with this command:
kernel[0]: SCSITaskUserClient - Invalid arguments: scatterGatherEntries = 1, requestedTransferCount = 0, transfer direction is 0
every second this command repeats itself while the Creat Disc app is running.
I'd love any suggestions!
Many thanks in advance.
Andy