iBook not registering with Apple
Hey guys,
We just wrapped up production of our first ebook several weeks ago, submitted to apple and they've been running into some issues registering the book on their end. Has anyone experienced similiair issues? We've been in talks with apple's tech support staff, but they've been completely no help at all--They haven't even been able to definitively tell us if the error is on their end or ours. This has been going on for nearly 2 months now and no progress has been made. Has anyone experienced any issues dealing with apples tech support? Any advice on how to elevate this issues? Any place we can submit a formal complaint? This is completely unacceptable for Apple and I don't know where we can go from here.
Thanks again in advance for any insight or help. It's much appreciated.
- Nick