HT203421: Troubleshooting the Mac App Store

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chiavetta

Q: "An Unknown Error Has Occurred" appears when I enter my password

I am not able to log in using the App Store on my MacBook Air.  As soon as I enter my password, I get the error message mentioned in the heading of this post.  I have reset my password twice and I get the same error message.  Any advice?

MacBook Air, Mac OS X (10.6.8)

Posted on Dec 8, 2013 2:40 PM