-
All replies
-
Helpful answers
-
Dec 8, 2013 4:48 PM in response to catkins777by ChrisJ4203,I'm not sure if it matters, but I think you have to download each app individually. Check out this support document for some assistance. http://support.apple.com/kb/HT5913
-
Dec 8, 2013 4:54 PM in response to catkins777by JRS94,I recently encountered this when I purchased a new iPad Mini with Retina.
Using your iPhone, open the App Store and navigate to the "Productivity" category. Under "Collections" you will find a graphic for "Pages, Numbers, Keynote." If you click that, you should be able to get them free.
Hope this helps.
-
Dec 8, 2013 5:01 PM in response to catkins777by zACk,You can also contact applecare and they may be able to help you out by providing redemption codes for each app.
-
Dec 8, 2013 5:02 PM in response to ChrisJ4203by catkins777,thanks for the quick response...still no luck though
-
Dec 8, 2013 5:03 PM in response to JRS94by catkins777,also thanks for the response but....still no luck
-
Dec 8, 2013 5:05 PM in response to zACkby catkins777,i think i might have to go that route...I am one of those that try to figure it out before I make the call. thanks for the reply.
-
-
Dec 8, 2013 5:16 PM in response to catkins777by ChrisJ4203,Worse case scenario is if you download it and it charges you, you contact iTunes support and they will refund for this. I believe that is even explained in the support document I provided you.
-
Dec 8, 2013 5:24 PM in response to ChrisJ4203by catkins777,true...I know apple is good at refunding. My conundrum is I can't make any upfront charges on the card. Also, on the support link I think is was refering to something that I had already purchased and could update. But since this is a brand new Apple ID I haven't purchased a previous iwork/iLife.
-
Dec 8, 2013 5:32 PM in response to catkins777by ChrisJ4203,I would pick one of the individual apps, they are not that expensive, $9.99 each. See what happens.