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Q: iMessage automatically wants my old Apple ID...

I recently upgraded to an iPhone 5s and changed my Apple ID email address to my primary email. However, I kept my old email address as the secondary address to my account (just in case). I've logged out of my Apple ID account in iMessages, iCloud, iTunes / App Store, and Game Center on my iPhone and tried to log back in with my new email. It works fine in iTunes / App Store and iCloud but iMessages and FaceTime seem to have a problem.

 

When I go to Settings > Messages > Send & Receive, it says that, so far, only my phone number can receive iMessages and asks to add an email or Apple ID. When I try to do either option, it automatically prompts the password for my old Apple ID. I tried typing in the password for the old and new account. It tells me the old password is incorrect. When I try the new password, it just consistently refreshes and asks for the password again.

 

Does anyone know what's going on and how to fix it?

iPhone 5s, iOS 7.0.4

Posted on Dec 8, 2013 4:38 PM

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Q: iMessage automatically wants my old Apple ID...

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