robsutherland
Level 1 (0 points)

Q: cannot delete apple ID account

I am trying to use an old iPhone 5 that my wife used. It was set up with an old apple ID for iCloud and my wife does not know the password for the account and does not know the email associated with this account. Thus she cannot turn off Find my iPhone. Does anyone know what steps we can take to accomplish transferring this to my iCloud/Apple ID account?

iPhone 5, iOS 7.0.4

Posted on Dec 8, 2013 5:51 PM

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robsutherland

Q: cannot delete apple ID account

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  • by Ocean20,

    Ocean20 Ocean20 Dec 8, 2013 5:52 PM in response to robsutherland
    Level 6 (13,601 points)
    Dec 8, 2013 5:52 PM in response to robsutherland

    You can't delete apple ids but you can adopt a new one.  All downloads are forewever linked to the ID that was used to download it.

     

    CHANGING APPLE ID/EDIT ACCOUNT INFORMATION/CHANGE ITUNES COUNTRY

    Tap Settings / iTunes & App Stores, then tap the Apple ID signed in. Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID http://support.apple.com/kb/HT2731?viewlocale=en_US

    Go to settings/facetime and tap the ID there and log out and log in with new ID.

    Go to settings/messages and turn off imessages wait 30 seconds and turn it back on, go to “receive messages  at” tap on the ID there, sign out and sign in with new ID.

    Go to settings/icloud and delete the account and when prompted select “keep information on your device” then turn it back on with the new ID.