Q: my itunes wont connect to the store on my computer

Everytime i get on itunes everything is fine, i can get to my movies and music just fine, but then once i try to acces in the store it just keeps loading and loading and it never opens....WHY????/

Windows 7

Posted on Dec 8, 2013 7:20 PM

I have this question too

Q: my itunes wont connect to the store on my computer

All replies

Helpful answers

by jason269,

jason269 Dec 11, 2013 7:46 AM in response to lauramarchesoni
Community Specialists

Dec 11, 2013 7:46 AM in response to lauramarchesoni

Hi, lauramarchesoni.

Thank you for visiting Apple Support Communities.

If you experiencing issues with a blank iTunes Store, I would recommend the steps in the article below.

Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123

If the issue persists, you may need further troubleshooting. Here is an article that will walk you through some steps.

iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297

Cheers,

Jason H.
Reply options

Link to this post

Q: my itunes wont connect to the store on my computer

All replies Helpful answers

by jason269,

All replies

Helpful answers