HT204316: Set up an Apple ID to use in the iTunes Store, App Store, or iBooks Store, and with Apple Music and Apple News

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Onlysergio

Q: My iTunes account keep saying verification decline when I enter my billing information

My iTunes account keep saying be fixation decline when I enter my new card number for my billing

iPhone 5s, iOS 7.0.4

Posted on Dec 9, 2013 2:10 AM

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Q: My iTunes account keep saying verification decline when I enter my billing information

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  • by King_Penguin,

    King_Penguin King_Penguin Dec 9, 2013 2:52 AM in response to Onlysergio
    Level 10 (135,663 points)
    iTunes
    Dec 9, 2013 2:52 AM in response to Onlysergio

    What sort of card is it, debit or credit ? If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts about them being declined

     

    If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management