HT201659: Use Restrictions in iTunes on your Mac or PC

Learn about Use Restrictions in iTunes on your Mac or PC
ChasWm

Q: My grandson downloaded some games without my knowledge, using my account to pay,

My grandson downloaded some games without my knowledge, using my account to pay.  I don't want to pay, but realize I might be stuck. Is there any way to atop payment? (I have already set restrictions)

iPad, iOS 7

Posted on Dec 9, 2013 5:11 AM

Close

Q: My grandson downloaded some games without my knowledge, using my account to pay,

  • All replies
  • Helpful answers

  • by King_Penguin,Helpful

    King_Penguin King_Penguin Dec 9, 2013 5:24 AM in response to ChasWm
    Level 10 (135,203 points)
    iTunes
    Dec 9, 2013 5:24 AM in response to ChasWm

    Payment happens when they are bought, but you can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

     

    Which restrictions have you now set ? On Settings > General > Restrictions you can turn off in-app purchases and require you password to be entered for every download, as well as hiding the App Store ('downloading apps') and iTunes apps.