Time Machine - sparse bundle could not be accessed (error (null))

The backup disk image “/Volumes/ReadyNAS/My iMac.sparsebundle" could not be accessed (error (null)).


This problem started only after I upgraded from Snow Leopard to Maverick. Been searching for a solution online but none seems to work.


Anyone has any idea how to get TM to work again? Upgrading to Maverick is a huge mistake!


Help much appreciated! Thanks!!!

iMac, OS X Mavericks (10.9)

Posted on Dec 9, 2013 7:49 AM

Reply
15 replies

Dec 10, 2013 7:12 AM in response to hansia

I have this issue as well. Struggled a couple of days to get TM to even connect to my ReadyNAS Duo. But after trying all sorts of things: Restarting NAS, Router, Upgrading firmware on NAS, Running Repar Disk on Sparsebundle, Reset of TM(deleting com.apple.TimeMachine.plist), Re-selecting Backup Disk, Restaring MAC etc.. I finally got to the stage where TM said "Preparing for Backup". But unfortunately after a while I got the messsage: "The backup disk image ".........sparsebundle" could not be accessed (error(null))".


I should say that TM has been running fine for the past couple of years in my environment.


I'm out of ideas. Anyone out there has some good ones?

Dec 10, 2013 2:20 PM in response to hansia

Backing up to a third-party NAS with Time Machine is risky, and unacceptably risky if it's your only backup. I know this isn't the answer you want, and I also know that the manufacturer says the device will work with Time Machine, and that it usually seems to work. Except when you try to restore, and find that you can't.

If you want network backup with Time Machine, use as the destination either an Apple Time Capsule or an external hard drive connected to another Mac or to an 802.11ac AirPort base station. Only the 802.11ac base stations support Time Machine, not any older model.

If you're determined to keep using the NAS for backup, your only recourse for any problems that result is to the manufacturer (which will blame Apple.)

Dec 10, 2013 3:03 PM in response to Linc Davis

I don't know what say to other than this: If TM supports networking standards there should be absolutely no problems no matter which 3rd party product you're using. It all comes down to zero and ones.


Apple cannot and should not support any 3rd party NAS products.


It reminds of the "good old days" (i've been working with IT since 1972) where IBM would not support disk subsystems from any 3rd party vendors (they also claimed that it would be risky to store data on these disks). Everyone knows what happened:-) EMC and Hitachi are still in the disk business.


BTW I see a lot of problems from people using Time Capsule as their backup device. So I don't think that would be my first choice.


But thanks for your update.

Jun 1, 2014 11:19 AM in response to johpo01

Are you using the latest version of RAIDiator? I think the latest version is 4.1.13 and a lot of issues with Mavericks and Time Machine have been ironed out. I'm on Mavericks 10.9.3 and was having a lot of problems until a couple of months ago.


You might also get better peer support on the NetGear ReadyNAS forums:


http://www.readynas.com/forum


Mac forum:


http://www.readynas.com/forum/viewforum.php?f=28


Time Machine forum:


http://www.readynas.com/forum/viewforum.php?f=71

Jun 2, 2014 10:34 AM in response to chappa-ai

FYI, I ran into problems some time ago (again). TimeMachine would not recognise my ReadyNAS, although I could use the ReadyNAS for normal file transfers. I finally decided to retire my ReadyNAS from TimeMachine and only use it for normal files. Since then my ReadyNAS has been just fine. I then bought a standalone USB HDD for use with just TimeMachine and that setup has worked as well. My conclusion is that Mavericks and especially TimeMachine are not ready for NAS devices - yet.

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Time Machine - sparse bundle could not be accessed (error (null))

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