7 Replies Latest reply: Dec 9, 2013 7:58 PM by Barney-15E
Janis500 Level 1 Level 1

Hello.  I am new here and have suddenly developed problems with my 2011 imac.  Mac osx 10.7.5

The spinning ball keeps coming up with everything I do and eveverything is slow.  Even my keyboard and mouse are acting up.      I have 12gb memory and lots of storage space left. 

Thank you


iMac, Mac OS X (10.7.5)
  • a brody Level 9 Level 9
    expertise.classicmacos
    Classic Mac OS

    Is your data backed up?  If not, backup now, and then we can isolate what is wrong.

     

    Do not attempt run any system maintenance tools without a backup.

  • Janis500 Level 1 Level 1

    Thank you for your reply.  Yes - I have time machine connected to an external hard drive.   It is almost frozen so I may just take it to a local Apple repair place.   I am not very savvy with technology. 

  • a brody Level 9 Level 9
    expertise.classicmacos
    Classic Mac OS

    Hit command key (with cloverleaf or Apple logo on some keyboards)-Tab and tell us what programs are open?

    Can you go to each application and quit it from the menu that gives the application name?

  • Janis500 Level 1 Level 1

    Thank you Brody!   I hit command key - tab and it just showed the search magnifying glass and said " indexing" for 45 minutes..................earlier I did a force quit while in Lightroom because it froze.  It only showed that and Mozilla Firefox open at the time and I shut them down. 

      

    I think it is best that I take it to the Apple Repair folks in the morning.  I have backed everything up but concerned where this is going.

    Thank you for trying.

    J

  • a brody Level 9 Level 9
    expertise.classicmacos
    Classic Mac OS

    That means Spotlight is still indexing.  That will slow things down. Spotlight is the built-in file search tool that includes the content of all documents on the computer.  Let it index overnight, and then come back to it and try command-tab again.    I for one disable Spotlight and use FindAnyFile since I never need to search by content.

     

    But it can be helpful with Apple Mail's searching for individual messages, so if you use that, Apple's Calendar or Contacts, it probably is best to let the index complete.

  • Janis500 Level 1 Level 1

    Thank you so much.  I will do that in the morning before I take any further steps.  I really appreciate your help. 

    J

  • Barney-15E Level 8 Level 8

    Janis500 wrote:

     

    Thank you so much.  I will do that in the morning before I take any further steps.  I really appreciate your help. 

    J

    If you try to access Spotlight in the morning and it is still indexing, reindex it by following these steps.

    http://support.apple.com/kb/HT2409

     

    Sometimes the index is corrupted, or something it is trying to index is, and it hangs up like that.

    Re-indexing may free that up and let it work correctly.