hi guys im not memeber with zooks from last year, i got overcharged from u need to refuend

hi guys i stop zooks from jan this year and im not a member anymore with them , and u overcharged me this morning 109.99


can u refund the money pls


thanks

Posted on Dec 9, 2013 1:26 PM

Reply
1 reply

Dec 9, 2013 2:47 PM in response to lightmoon2013

You're not speaking with Apple when you post here. These are user-to-user support forums. So no one here can make any refunds.


As to your question, did you unsubscribe from Zooks via this procedure?


http://support.apple.com/kb/HT4098


If you didn't, then you didn't cancel, you just stopped using the app. Your subscription, however, continued and apparently automatically renewed. You first need to cancel the automatic renewal. After that, whether you can get a refund I don't know, since the official terms of sale is that all sales are final, but you can go here:


http://www.apple.com/support/itunes/contact/


and follow the instructions to report the issue to the iTunes Store and ask.


Regards.

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hi guys im not memeber with zooks from last year, i got overcharged from u need to refuend

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