kuluma

Q: I was using iTunes to play music. Shutdown laptop overnight. When I opened iTunes today music, playlists, apps, podcasts, etc are gone!? Any way to restore?have

iTunes working perfectly, shutdown laptop overnight, but when I opened iTunes today everything has gone: music, playlists, apps from iPhone and iTune backups, podcasts, everything. What is the possibility to restore everything?

Posted on Dec 9, 2013 2:37 PM

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Q: I was using iTunes to play music. Shutdown laptop overnight. When I opened iTunes today music, playlists, apps, podcasts, etc are ... more

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  • by matt00,

    matt00 Dec 11, 2013 1:34 PM in response to kuluma
    Level 5 (4,015 points)
    Dec 11, 2013 1:34 PM in response to kuluma

    Hey kuluma,

     

     

    Thanks for the question. I understand that your iTunes library was discovered empty overnight. The following resource may help to resolve your issue. While the article speaks of an issue after updating, the same steps may provide a resolution for you:

     

    No content shows up in iTunes after updating

    http://support.apple.com/kb/TS1967

     

    Resolution

     

    1. Quit iTunes.

     

    2. Download and install the latest version of iTunes.

     

    3. Use the Finder (Mac) or Windows Explorer (Windows) to go to the iTunes folder that contains the iTunes library files:

     

     

    Mac OS X

    /Users/username/Music/iTunes/

     

    Microsoft Windows Windows XP and Windows 2000

    \Documents and Settings\username\My Documents\My Music\iTunes\

     

    Microsoft Windows Windows Vista and Windows 7

    \Users\username\Music\iTunes\

     

     

    4. Drag the iTunes Library file from the above location to the Desktop.

     

    5. Open the Previous iTunes Libraries folder in the iTunes folder.

     

    6. Locate the file named iTunes Library YYYY-MM-DD where YYYY-MM-DD is the date you upgraded iTunes (Year-Month-Day).

     

    7. Drag this file to the iTunes folder (the enclosing folder).

     

    8. Rename this file to iTunes Library.

     

    9. Open iTunes.

     

    You should now see your missing content in iTunes.

     

    If the above does not resolve your issue, you can learn about re-creating your iTunes library:

     

    iTunes: How to re-create your iTunes library and playlists

    http://support.apple.com/kb/HT1451

     

     

    Thanks,

     

    Matt M.