Is there anyone from ASC (moderators perhaps?) you can contact if harassed or insulted in the ASC forums?

I have alerted the Hosts to your post.

Once you reach level 2 you will be able to report posts directly. Until then you should post a link to the post or thread you have concerns about and the hosts can be alerted.

You need to be a Level 2 user before you can directly report a post as being in violation of the terms of use. Until then, posting in these forums is your best avenue.

I can assure you that the Hosts do monitor the forums, but with thousands of posts to sift through they can't read all of them, so they depend on users notifying them of problems. They also have to make judgement calls as to when a post or thread crosses the line and should be removed. Given the language and culture differences with users here from every country in the world, what can seem rude or harassing to one person may just be low language skills or a difference in how things are phrased on the part of the writer. The Hosts do the best they can to balance between allowing abuse and censoring too much.

If there is a specific post or thread that you feel is indeed abusive, post the URL in this thread and we can, as Klaus said, direct the Hosts attention to that thread. They may also contact you via email as a result of your first post, though again with thousands of posts to have to deal with they may not have time.

Regards.

when you reach level 2 you get a handy-dandy report this post link that you can use to alert the moderators of offending poster bowling etc.

i've seen my share of offending posts as well but for the most part it seems pretty tame if we go to look at YouTube comments this place is a paradise compared to them so the moderators have to be doing something

I wouldn't suggest putting usernames in here to call people out on things that you might find that violate the terms of use but if you do come across an offending post or if someone is bullying you post a link in here and one of us that have the level status can report the post the moderator for you

-mvimp

Do keep in mind you helped trigger quite a bit of that exchange. Also the ASC is not a forum for people to alert other people about issues, it is for users to try to help others with technical support problems. There is a difference. Peter was correct that you needed to use the Feedback link.

The person you speak of suggested that you open your own thread to get full attention paid to the specific details of your issue. Same with another poster who insisted that opening his/her own thread was Apple's fault for giving that thread as a possible aid.

That poster you complain about does sometimes have a "brusque" approach, but did not maintain the battle with you when you stopped posting. And I agree that we are just volunteers who answer technical questions accompanied by facts about an individual's issues. Apple provides a feedback channel for your concerns if you do not want to post the details for us.