john77577
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Q: mavericks will not download

Mavericks will not download

iMac (21.5-inch Late 2009), Mac OS X (10.7.5)

Posted on Dec 9, 2013 2:40 PM

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john77577

Q: mavericks will not download

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  • by AkanomiDev,

    AkanomiDev AkanomiDev Dec 30, 2013 5:42 PM in response to john77577
    Level 1 (0 points)
    Dec 30, 2013 5:42 PM in response to john77577

    When I tried to download OSX Mavericks, I clicked the [Free Upgrade] button and it would think for about three seconds, then the [Free Download] would come back. I searched and searched for the answer, then figured I'd try it woth another Apple account, so I exited the App Store, and restarted it, at which point I saw that the download was in progress and had been for some time.

     

    Apparently there is a bug in the App Store Updates page.  

  • by Donald Morgan,

    Donald Morgan Donald Morgan Dec 30, 2013 6:41 PM in response to john77577
    Level 6 (12,783 points)
    Dec 30, 2013 6:41 PM in response to john77577

    No you need to do a couple of things first. First you need to make sure the computer in question has all the Software Updated.

    http://support.apple.com/kb/HT5842

     

    https://discussions.apple.com/docs/DOC-6131

  • by Beth Parsons,

    Beth Parsons Beth Parsons Jan 5, 2014 5:13 PM in response to Donald Morgan
    Level 1 (0 points)
    Jan 5, 2014 5:13 PM in response to Donald Morgan

    I am having the same problem.   I signed in to the App Store with my Apple ID/pass then clicked download...it says 'downloading' but no status bar???? It's been 2 hours!!! and still the same.    Anyone have any suggestions?

  • by muri217,

    muri217 muri217 Jan 6, 2014 5:56 PM in response to john77577
    Level 1 (0 points)
    Jan 6, 2014 5:56 PM in response to john77577

    My Macbook pro from late 2010 meets all the requiremets for the download and I just have a greyed out "download" button after I've clicked it. Won't do anything else. I was able to download it w/ out any problems on my Macbook air from mid 2011. Not sure what the problem is.

  • by vidomia,

    vidomia vidomia Jan 10, 2014 11:17 AM in response to Beth Parsons
    Level 1 (0 points)
    Jan 10, 2014 11:17 AM in response to Beth Parsons

    Beth,
    I had this similar problem, but I managed to solve it with this trick :

     

    Open the AppStore, find the Maverick product page

    Screen.png

    Hold on OPTION (alt) key while clicking on download .

     

    As soon you see the little X sign going to your launchbar open launchbar quickly,
    Then hold again alt to click on the delete button (X) in front of the installer.

     

    You'll be able to click then once again on download, and it should be then OK

  • by Gregoire100,

    Gregoire100 Gregoire100 Jan 19, 2014 5:34 PM in response to vidomia
    Level 1 (0 points)
    Jan 19, 2014 5:34 PM in response to vidomia

    I am having the same problem with May 2010 Macbook Pro running 10.6.8. When I push the download button, it seems to start, but craps out after about 3 seconds, and nothing seems to happen, no status bar. I tried holding the option key, still same result. Anybody have solutions? Thanks.

  • by Sanjay Kaul,

    Sanjay Kaul Sanjay Kaul Feb 3, 2014 9:10 AM in response to vidomia
    Level 1 (0 points)
    Feb 3, 2014 9:10 AM in response to vidomia

    Thanks, your solution really worked.

  • by rhodaime,

    rhodaime rhodaime Feb 23, 2014 7:41 PM in response to john77577
    Level 1 (0 points)
    Feb 23, 2014 7:41 PM in response to john77577

    I had the same problem and it was driving me insane for a couple of hours till i figured it out. I was trying to upgrade from 10.6.8 on my imac to mavericks 10.9. I would click free download and for 3 seconds it would stall, trying download and then nothing would happen.

     

    The problem was LITTLESNITCH. After i uninstalled (use the uninstaller that comes with the app and not any other 3rd party app uninstaller, google littlesnitch uninstaller if you are not sure) it, i rebooted the imac, tried the download again and voilla, everything was smooth sailing again.

     

    I hope this helps someone.

  • by rhodaime,

    rhodaime rhodaime Feb 23, 2014 7:41 PM in response to Sanjay Kaul
    Level 1 (0 points)
    Feb 23, 2014 7:41 PM in response to Sanjay Kaul

    I had the same problem and it was driving me insane for a couple of hours till i figured it out. I was trying to upgrade from 10.6.8 on my imac to mavericks 10.9. I would click free download and for 3 seconds it would stall, trying download and then nothing would happen.

     

    The problem was LITTLESNITCH. After i uninstalled (use the uninstaller that comes with the app and not any other 3rd party app uninstaller, google littlesnitch uninstaller if you are not sure) it, i rebooted the imac, tried the download again and voilla, everything was smooth sailing again.

     

    I hope this helps someone.

  • by tumpy2,

    tumpy2 tumpy2 Mar 31, 2014 8:14 PM in response to vidomia
    Level 1 (0 points)
    Mar 31, 2014 8:14 PM in response to vidomia

    Vidoma, I'm having the same problem. I've gone through what I though was the "install" , but I'm not seeing Mavericks when I check my apple icon " about this Mac". It says OS X 10.9.2, but doesn't say Mavericks. Also, when I look under my App Store-I still have the message "download" to the right of Mavericks under "Purchases". I click "Download" and it seems to be installing something, shows a status bar, gradually "filling" blue, takes about 40 minutes. Then, nothing. I've done this like 3 times, but can't find any thing that confirms or shows that I have downloaded. Where would I see that I have actually successfully upgraded?

    Thanks anyone for HELP!!!

  • by guapagirl,

    guapagirl guapagirl May 24, 2014 3:28 AM in response to john77577
    Level 1 (0 points)
    May 24, 2014 3:28 AM in response to john77577

    This issue is still not resolved.  I am up to date, I've tried the options work around and no joy.  Why do Apple insist on making us do this if they can't get the technology right?

  • by babowa,

    babowa babowa May 24, 2014 7:54 AM in response to tumpy2
    Level 7 (32,357 points)
    iPad
    May 24, 2014 7:54 AM in response to tumpy2

    It says OS X 10.9.2, but doesn't say Mavericks

     

    10.9.x is Mavericks.

     

    And it will remain available for furture downloads in case you need/want to do it again.

  • by Eric Root,

    Eric Root Eric Root May 24, 2014 2:14 PM in response to guapagirl
    Level 9 (74,064 points)
    iTunes
    May 24, 2014 2:14 PM in response to guapagirl

    Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.


    Feedback

  • by guapagirl,

    guapagirl guapagirl May 25, 2014 11:51 AM in response to Eric Root
    Level 1 (0 points)
    May 25, 2014 11:51 AM in response to Eric Root

    Hi Eric,

     

    I have done twice now.  First off when I tried originally and then again.  I don't think they really care that much.