mavericks will not download

When I tried to download OSX Mavericks, I clicked the [Free Upgrade] button and it would think for about three seconds, then the [Free Download] would come back. I searched and searched for the answer, then figured I'd try it woth another Apple account, so I exited the App Store, and restarted it, at which point I saw that the download was in progress and had been for some time.

Apparently there is a bug in the App Store Updates page.

No you need to do a couple of things first. First you need to make sure the computer in question has all the Software Updated.

http://support.apple.com/kb/HT5842

https://discussions.apple.com/docs/DOC-6131

I am having the same problem. I signed in to the App Store with my Apple ID/pass then clicked download...it says 'downloading' but no status bar???? It's been 2 hours!!! and still the same. Anyone have any suggestions?

My Macbook pro from late 2010 meets all the requiremets for the download and I just have a greyed out "download" button after I've clicked it. Won't do anything else. I was able to download it w/ out any problems on my Macbook air from mid 2011. Not sure what the problem is.

Beth,
I had this similar problem, but I managed to solve it with this trick :

Open the AppStore, find the Maverick product page

Hold on OPTION (alt) key while clicking on download .

As soon you see the little X sign going to your launchbar open launchbar quickly,
Then hold again alt to click on the delete button (X) in front of the installer.

You'll be able to click then once again on download, and it should be then OK

I am having the same problem with May 2010 Macbook Pro running 10.6.8. When I push the download button, it seems to start, but craps out after about 3 seconds, and nothing seems to happen, no status bar. I tried holding the option key, still same result. Anybody have solutions? Thanks.

Thanks, your solution really worked.

I had the same problem and it was driving me insane for a couple of hours till i figured it out. I was trying to upgrade from 10.6.8 on my imac to mavericks 10.9. I would click free download and for 3 seconds it would stall, trying download and then nothing would happen.

The problem was LITTLESNITCH. After i uninstalled (use the uninstaller that comes with the app and not any other 3rd party app uninstaller, google littlesnitch uninstaller if you are not sure) it, i rebooted the imac, tried the download again and voilla, everything was smooth sailing again.

I hope this helps someone.

I had the same problem and it was driving me insane for a couple of hours till i figured it out. I was trying to upgrade from 10.6.8 on my imac to mavericks 10.9. I would click free download and for 3 seconds it would stall, trying download and then nothing would happen.

The problem was LITTLESNITCH. After i uninstalled (use the uninstaller that comes with the app and not any other 3rd party app uninstaller, google littlesnitch uninstaller if you are not sure) it, i rebooted the imac, tried the download again and voilla, everything was smooth sailing again.

I hope this helps someone.

Vidoma, I'm having the same problem. I've gone through what I though was the "install" , but I'm not seeing Mavericks when I check my apple icon " about this Mac". It says OS X 10.9.2, but doesn't say Mavericks. Also, when I look under my App Store-I still have the message "download" to the right of Mavericks under "Purchases". I click "Download" and it seems to be installing something, shows a status bar, gradually "filling" blue, takes about 40 minutes. Then, nothing. I've done this like 3 times, but can't find any thing that confirms or shows that I have downloaded. Where would I see that I have actually successfully upgraded?

Thanks anyone for HELP!!!

This issue is still not resolved. I am up to date, I've tried the options work around and no joy. Why do Apple insist on making us do this if they can't get the technology right?

It says OS X 10.9.2, but doesn't say Mavericks

10.9.x is Mavericks.

And it will remain available for furture downloads in case you need/want to do it again.

Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.

Feedback

Hi Eric,

I have done twice now. First off when I tried originally and then again. I don't think they really care that much.