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Can't find the iTunes checkout "cart"

513 Views 2 Replies Latest reply: Dec 10, 2013 3:07 PM by JoBo RSS
JoBo Level 1 Level 1 (25 points)
Currently Being Moderated
Dec 9, 2013 5:43 PM

I intended to purchase a tune, but I accidentally clicked the item just below the one I wanted.  I tried to find a "cart" that I expected would allow me to buy or to delete the item.  No luck.  How do I cancel the mistaken purchase and how do I complete a correct purchase? This seems to be such an elementary thing, but it appears to be very strange compared to other sales sites by other companies.

iPhone 4S, iOS 7.0.4, MacPro early 2008, OSX 10.8.5
  • King_Penguin Level 10 Level 10 (92,465 points)
    Currently Being Moderated
    Dec 10, 2013 1:34 AM (in response to JoBo)

    There isn't a cart, you either buy an item by clicking on its price, or you can add items to your wishlist by clicking on the downward pointing arrow to the right of the price (you can then either leave them on your wish list, delete them from it, or buy individual items from it).

     

    Does anything show on your purchase history : http://support.apple.com/kb/HT2727 ?

     

    Or is it on your wishlist : http://support.apple.com/kb/HT1368 ?

     

    If it has been purchased then you can try the 'report a problem' page to contact iTunes Support and see if they will credit or refund you : http://reportaproblem.apple.com

     

    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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