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Dec 12, 2013 12:22 PM in response to manny 21by Delgadoh,Hey manny 21,
I'd read up on the following document, which goes over iTunes Digital Copies and how to redeem them, including what to do if you're having trouble:
Redeeming an iTunes Digital Copy
http://support.apple.com/kb/HT1539
Welcome to Apple Support Communities!
Take care,
Delgadoh